Contact Support

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We've got your back!

Contact Support for basic how-to questions or if something isn't working correctly.

Consider our Implementation and Consulting Services for training, developing best practices for your ministry, data conversions, and more!

 

How to Contact Support

Search & Chat Answer-Bot: Recommends resources based on keywords 24/7!

Technical Support Hours: Monday - Friday, 8AM - 5PM CST

Chat: Available via the Chat icon below  TinyTake31-01-2023-02-48-28.png

Phone: 844-523-1186

Technical Support Email: support@myamplify.io

System Status Page: amplify.status.io

Note: Visit our System Status page (above) for notifications regarding widespread issues, service interruptions, or planned maintenance. We recommend subscribing to receive status updates via email. 

 

How to View Ticket History

Sign up for a Help Center Account using your primary email. Whether you email us or open a ticket, all your ticket history will be saved for future reference! (below)

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Questions about your Amplify Account Billing or Payments?

Email: billing@myamplify.io

Note: The email above is directed to the billing office, which can assist with your Amplify Account billing or payment questions

Please contact Support with any questions regarding donor payments or donor-related giving.

 

Implementation and Consulting Services

Our Professional Service Team brings years of experience working alongside church partners just like you. 

In fact, most are ministry leaders and users of the same products in your Amplify Software portfolio. They understand your technology needs and specialize in helping you discover ways to get the most out of your investment.

 

Implementation Services: 

🤝 Think of us as your trusted partner. 

We work closely to understand your unique goals and guide you through every stage, so your launch is smooth, and your team sees immediate benefits that last well beyond implementation.

Learn More about Implementation Services!

Consulting Services: 

🚀 Empower your ministry with expert guidance

Our consulting services help you unlock the full potential of your solutions—from church management and accounting to websites and online giving. With flexible packages, personalized training, and proven best practices, we ensure your team is equipped for success today and prepared for growth tomorrow.

Learn more about Consulting Services!

 

 

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