Note: We recently updated the look of the Amplify Dashboard. While the look is new, all functionality remains the same.
Thanks for your patience as we work to update the screenshots and videos to match!
Follow the steps below to view or print Amplify Invoices or update your Payment Method.
Important: To access Invoices and Payment Methods, you must have Universal Admin permissions. For more, see How to Grant Universal Admin Permissions.
Access the Billing History Page
On the Amplify Dashboard, click Manage, then on the Manage Organization screen, in the left sidebar, click Invoices.
On the Invoices screen, click the Request an Invoice link.
The Invoices Screen will display (below). Here you can:
- View billing history
- View or print a copy of your invoice
- Manage or update your Amplify Account payment information.
Update Your Payment Method
Under Billing Settings, click Add or Update next to the Payment Method type you'd like to use (bank account or credit card).
A lightbox will appear where you can add a payment method or update your existing payment information.
Note: We suggest keeping just one payment method on file. This ensures that it remains your default payment method.
View and Print Your Invoice
On the Billing History Screen, to the right of each invoice, click on the View Invoice text link. Further invoice and billing details can be found here.
If you need a copy of your invoice, click the Print button and save to PDF or print a paper version.
Have Other Billing Questions?
If you have any additional billing questions that aren't answered here, please don't hesitate to let us know!
Email: billing@myamplify.io
Note: The email above is directed to the billing office, which can assist with your Amplify Account billing or payment questions.
Please contact Support for questions regarding donor payments or donor-related giving questions.
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